Terms & Conditions

Terms and Conditions

This website is operated by EllaBella. Throughout the site, the terms “we”, “us”, and “our” refer to EllaBella. EllaBella offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms”), including additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to visitors, suppliers, customers, and content contributors.

Please read these Terms carefully before accessing or using our site. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the site or use any services.

Any new features or tools added to the store will also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Your continued use of the site constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are of legal age in your country or region of residence, or that you are of legal age and have given us consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction (including copyright laws).

You must not transmit any viruses or malicious code.
Any breach will result in immediate termination of your services.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks, and changes to conform to technical requirements.
Credit card information is always encrypted during transfer.

You may not reproduce, duplicate, copy, sell, or exploit any part of the Service without our written permission.

Section titles used in this document are for convenience only and do not limit these Terms.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if any information on the site is not accurate, complete, or current.

The material on this site is provided for general information only and should not be relied upon without consulting more direct or timely sources.

Some content may be historical and is provided for reference only. We reserve the right to modify the site’s content at any time without an obligation to update.

4. Modifications to the Service and Prices

Prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time without notice.

We shall not be liable for any modifications, suspensions, or discontinuation of the Service.

5. Products or Services

Certain products may be available exclusively online and in limited quantities, subject to our Return Policy.

We make every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device's display will be accurate.

We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction.

Product descriptions and prices are subject to change at any time without notice.

We reserve the right to discontinue any product at any time.

6. Billing and Account Information

We reserve the right to refuse any order you place with us.

We may, at our discretion, limit or cancel quantities purchased per person, household, or order. In such cases, we may attempt to notify you via email or phone number provided.

You agree to provide current, complete, and accurate purchase and account information.

For more details, please refer to our Return Policy.

7. Optional Tools

We may provide access to third-party tools that we neither monitor nor control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties or conditions.

It is your responsibility to review the terms of these third parties.

Any new features will also be subject to these Terms.

8. Third-Party Links

Some content, products, or services available through our site may include materials from third parties.

Third-party links may direct you to websites that are not affiliated with us. We are not responsible for their content or accuracy.

Complaints or concerns regarding third-party products should be directed to the third party.

9. User Comments and Submissions

You agree that we may use any comments, suggestions, proposals, or other content submitted to us, without restriction.

We are under no obligation to maintain confidentiality, acknowledge, or compensate for any submissions.

We reserve the right to remove content we deem offensive or in violation of these Terms.

You must not provide false information, impersonate others, or mislead us about the origin of any content.

10. Personal Information

The submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

Occasionally, there may be typographical errors or omissions related to product descriptions, pricing, promotions, or availability.

We reserve the right to correct any such errors at any time, including after an order has been submitted.

We are not obligated to update or clarify information except as required by law.

12. Prohibited Uses

You are prohibited from using the site or its content:

  • For unlawful purposes

  • To violate laws or the rights of others

  • To submit offensive, discriminatory, or false content

  • To upload viruses or malicious code

  • To collect personal data without consent

  • To interfere with site security or functionality

We reserve the right to terminate your use of the Service for violating these rules.

13. Disclaimer of Warranties and Limitation of Liability

We do not guarantee that the Service will be uninterrupted or error-free.

You agree that your use of the Service is at your sole risk. The Service is provided "as is" and "as available."

EllaBella shall not be liable for any direct, indirect, or consequential damages resulting from your use of the Service or any purchased products.

Some jurisdictions do not allow the exclusion of liability; in such cases, these limitations may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless EllaBella and its affiliates, employees, and partners from any claim arising from your breach of these Terms or violation of laws or third-party rights.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed.

16. Termination

Obligations incurred before termination will survive termination.

These Terms are effective unless and until terminated by you or us. You may terminate at any time by ceasing to use our site.

If you violate these Terms, we may terminate this agreement without notice, and you will remain liable for all amounts due.

17. Entire Agreement

These Terms, together with any posted policies, constitute the entire agreement between you and EllaBella.

Any ambiguities in interpretation will not be construed against the drafting party.

18. Governing Law

These Terms are governed by the laws of the Netherlands.

19. Changes to the Terms and Conditions

You can review the latest version of the Terms at any time on this page.

We reserve the right to update or change these Terms at any time. It is your responsibility to check for changes.

Your continued use of the site after updates constitutes acceptance of those changes.

20. Contact Information

For questions about these Terms, please contact us:
📧 Email: customer@my-ellabella.com
📍 Business Address: Elandstraat 11, 6414 CL Heerlen, Netherlands (NO RETURN ADDRESS)
📞 Phone: +31 6 17 11 79 99