Standard Shipping

Free Standard Shipping on orders

*For in-stock items, please expect an additional 1-2 days of warehouse processing time for the total delivery estimates.

*For pre-order items, please refer to the estimated date provided on the product’s description page. Please note it's not recommended to choose Express Shipping or Super Express Shipping for pre-orders.

1. Hand wash or use a fine wash programme: to keep your clothes looking their best, it is important to handle them with care. Hand washing is the gentlest way to clean your clothes, but if you prefer to use a washing machine, use a fine wash programme.

2. Use a mild detergent: harsh detergents can damage the delicate fabrics used in clothes, so it is best to use a mild detergent. Avoid using fabric softeners and bleach, as these can also damage the fabric.

3. Air dry: Do not put your clothes in the dryer after washing. Instead, lay it flat or hang it up to air dry. Avoid exposure to direct sunlight as this can fade the fabric.

4. Store carefully: To avoid fading or stretching, store your clothes carefully. Fold it neatly and store it in a drawer, closet or on a hanger. Do not store it in direct sunlight or in a humid environment.

Returns Policy – 30 Days for Peace of Mind

At Modesia, we want you to love every piece you order. However, if something isn’t quite right, you have 30 days from the date of delivery to return your items for a store credit or refund.

Please note the following conditions:

• Items must be unworn, unwashed and in their original condition, with all tags still attached.
  
• For hygiene reasons, accessories, bodysuits, lingerie and swimwear cannot be returned.
  
• Returns must be registered online before sending them back. You can start your return by [clicking here].
  
• Once approved, you’ll have 14 days to ship your return to us. (It only needs to be scanned at the post office, not yet received at our warehouse.)
  
• A small handling fee may apply to cover return processing and restocking costs.
  
• Store credits are valid for six months from the date of issue.
  

We recommend checking our Size Guide before ordering to help you find your perfect fit.

If you have any questions, our friendly support team is here to help — simply contact us at customer@my-ellabella.com